- Rooms and hotel apartments are available from 2 PM on your day of arrival.
- On your departure date, we ask that you vacate your accommodation by 10 AM at the latest.
- Depending on availability, you may use your rooms until 5 PM for a supplement of €18 per person.
- If you are planning to arrive later than 8 PM, please let us know.
Arrival and departure
Reservations & deposit
We ask that a deposit of €200 per room and week is paid when making a reservation.
Bank details: Sparkasse Fieberbrunn
Account number: 00400002762
IBAN: AT30 2050 5004 0000 2762
Cancellation conditions & cancellation insurance:
Room cancellations are only valid if received in written form.
- No cancellation charges apply if cancelled up to 8 weeks in advance of the start of your stay.
- Cancellations less than 8 weeks before the start of your holiday incur a charge of 70% of the booking price.
As the unexpected can always happen, for your peace of mind we recommend you take out a holiday cancellation insurance, such as the Hotelstorno Plus from the Europäische Reiseversicherung. The premium is 5% of the holiday price.
Hotelstorno Plus Versicherung – an overview of what it provides:
- Cancellation cover
- Curtailment cover
- Late arrival cover
- Cover for unavoidable holiday extension
- Search and rescue costs, including helicopter rescue
Purchase Hotelstorno Plus holiday insurance from the Europäische Reiseversicherung.
Please let us know your policy number after purchasing your insurance.
Or, let us know the names of all of the members of your family, and we can organise holiday insurance for you, and you then transfer the money over to us.
General terms and conditions
- “Bed & Breakfast” option: If you choose to book this option, we deduct €10 per person per day from the half-board price.
- Reductions for children: Children’s prices apply when sharing a room with 2 full paying parents. Also, in low season, a 20% discount applies for guests under 17 years of age staying in their own room.
- No smoking: All our rooms are no smoking rooms. Smoking is permitted on all balconies, on the terrace, and in the hotel bar.
- Dogs welcome: You are welcome to bring your friendly dog with you if arranged in advance: €11 per day is charged (excluding food). We reserve the right to charge a final cleaning fee if applicable.
- Packages & offers The various package weeks and special offers cannot be used in conjunction with each other. In case of doubt, the prices quoted in the price list apply.
- Arrival: Will happily pick you up from: Fieberbrunn train station (€ 16) and Salzburg airport (€ 80)